Customer Support with Turkish Language

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Customer Support with Turkish Language

Responsibilities

• Communication with customers using inbound and outbound chat and email;
• Provide excellent support and customer care services;
• Answering customer queries in timely and professional manner;
• Creating content for the website;
• Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care;

Requirements

• Excellent knowledge of Turkish language;
• Previous customer support experience is an advantage;
• Good knowledge in English language;
• Excellent communication and interpersonal skills;
• Excellent computer literacy;
• Pro-active, Ethics, Team work and Positive attitude;
• Eager to grow with a team;
• Professional attitude and orientation to details;

We Offer

• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia, very pleasant working conditions
• Career development within the organization

Please send your application in English.

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.

Only short-listed candidates will be contacted for an interview.

Risk Analyst

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations.
We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.
Since we are constantly growing, we are looking to hire:

Since we are constantly growing, we are looking to hire

Risk Analyst

Responsibilities

• Review and administer financial transactions and transfers according to the limits and procedures set up by the company
• Be able to concentrate on customers' transactions under pressure and deal with several tasks at a time
• Review client documentation, reconciliate transactions, escalate in a timely manner issues related to fraud, AML and KYC procedures to direct supervisor or officer
• Facilitate risk identification, analysis & assessment
• Analyse betting, gaming, and payment transaction reports to detect and react to potential money laundering risks;

Requirements

• Excellent verbal and written communication skills
• Excellent command of English, Portuguese or Chinese language
• Must be a strong team player and have good organizational skills
• Flexible on working time as afternoon and night shifts might be required periodically

Skills and Experience:

• Knowledge of online money processing and e-wallet (e.g. transactions via bank wire, credit card, Paypal, Neteller, click2pay, Moneybookers and similar)
• At least 3 years of experience in gaming and credit card

• Competitive salary
• Attractive bonus scheme
• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.
If you want to exercise any of your rights or have any questions or concerns, please contact us.

Only short-listed candidates will be contacted for an interview

Financial Data Officer

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations.
We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Financial Data Officer

Responsibilities

• Collect, maintain and analyse data related to all financial transactions according to the limits and procedures set up by the company;
• Work under pressure and deal with several tasks simultaneously;
• Prepare different reports when needed;
• Work with classified information;
• Maintain documentation in compliance with internal procedures;

Requirements

• University degree in related subject area;
• Good Level English language;
• Excellent Excel skills;
• Ability to work with confidential information;
• Logical thinking and good communication skills;
• Good analytical skills and ability to handle large amount of data;
• Self-driven, responsible and organized person;

We Offer

• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia, very pleasant working conditions
• Career development within the organization in Bulgaria and abroad

If working with data is your passion send us your application in English.

Only short-listed candidates will be contacted for an interview.

Customer Support with Portuguese Language

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Customer Support with Portuguese Language

Responsibilities

• Communication with customers using inbound and outbound chat and email;
• Provide excellent support and customer care services;
• Answering customer queries in timely and professional manner;
• Creating content for the website;
• Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care;

Requirements

• Excellent knowledge in Brazilian Portuguese language;
• Previous customer support experience is an advantage;
• Good knowledge in English language;
• Excellent communication and interpersonal skills;
• Excellent computer literacy;
• Pro-active, Ethics, Team work and Positive attitude;
• Eager to grow with a team;
• Professional attitude and orientation to details;

We Offer

• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia, very pleasant working conditions
• Career development within the organization

Please send your application in English.

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.

Only short-listed candidates will be contacted for an interview.

Web Designer

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Web Designer

Responsibilities

• Participate in the creative process of generating ideas and building concepts;
• Designing the visual layout of our website and web-based products;
• Collaborate with the development team to ensure the design meets specifications;
• Designing and maintaining a database of graphic materials for online marketing campaigns, including banners, mini-sites and landing pages;
• Possessing current, relevant knowledge of user design trends, standards and techniques.

Requirements

• Excellent knowledge Adobe Suite;
• Basic knowledge in CSS/XHTML code;
• Experience in creation and development of interactive applications;
• General knowledge of "HTTP"communication flash-server;
• Proven experience as flash developer/designer;
• Creative, independent and self-driven.

We Offer

• Young and dynamic team;
• Excellent working atmosphere and top location with metro station
Interesting and challenging projects;
• Excellent remuneration package and additional benefits.

Please send your application in English. Attaching a portfolio of previous projects is highly recommended.

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.

Only short-listed candidates will be contacted for an interview.

Project Manager

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Project Manager

Responsibilities

• Create and track the project plan and project phases in accordance with company procedures
• Coordinate each project cycle with external and internal clients
• Track tasks and milestones for each project across all parties
• Plan and prioritize the product feature backlog and development for the IT projects
• Manage bug lists tracking for the IT projects
• Ensure a smooth development process by coordinating and communicating between developers and users
• Monitor, control and communicate project data to management
• Prepare weekly detailed reports on project's progress & risk/issues to management
• Escalate to management in order to ensure project timelines, quality, and cost parameters are met

Requirements

• Previous working experience as an Project Manager or similar for minimum 3 years
• University degree in Computer Science, Engineering or similar relevant field
• Scrum/Agile Project Management/Development experience
• Certificate - PMP, Prince 1/2 is an advantage
• Excellent organization and communication skills
• Excellent command in English

We Offer

• Young and dynamic team
• Excellent working atmosphere and top location with metro station
• Interesting and challenging projects
• Excellent remuneration package and additional benefits

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.
If you want to exercise any of your rights or have any questions or concerns, please contact us.

Only short-listed candidates will be contacted for an interview.

Payments Specialist

We are looking to hire Payments Specialists.

Responsibilities

• Review all financial transactions according to the limits and procedures set up by the company;
• Be able to concentrate on customers' transactions under pressure and deal with several tasks at a time ;
• Escalate in a timely manner all important issues related to fraud, AML and KYC procedures to direct supervisor or officer.

Requirements

• Excellent Customer Service skills and attention to details;
• Knowledge of the online gaming industry;
• Must be a strong team player and have good organizational skills;
• Flexible on working time as afternoon and night shifts might be required periodically.

Education and experience

• Knowledge of online money processing and e-wallet (e.g. transactions via bank wire, credit card, Paypal, Neteller, click2pay, Moneybookers and similar);
• At least 1 year of experience in gaming and credit card;
• Previous online gaming background would be considered a plus;
• Excellent command of English, both verbal and written.

We Offer

• Competitive salary;
• Attractive bonus scheme;
• Excellent remuneration package and social benefits;
• Dynamic and multi-cultural working environment;
• Top location in central Sofia, very pleasant working conditions;
• Career development within the organization.

Please send your CV in English. All documents will be treated in the strictest confidentiality.
Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.
If you want to exercise any of your rights or have any questions or concerns, please email us.

Only short-listed candidates will be contacted for an interview.

Digital Marketing and Advertising Specialist


DIGITAL MARKETING AND ADVERTISING SPECIALIST
Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

In order to strengthen its team, we are looking to recruit self-driven, motivated, energetic and passionate individual who would be hands on and closely involved in the daily operation for the position:

Digital Marketing and Advertising Specialist

Responsibilities

• Design digital media campaigns aligned with business goals
• Establish our web presence to boost brand awareness
• Coordinate the creation of digital content (e.g. website, blogs)
• Manage end-to-end digital projects
• Maintain a strong online presence through social media
• Stay up-to-date with digital media developments
• Create SEO reports

Requirements

• BSc degree in Marketing, Digital media or relevant field
• Proven experience as Digital Marketing Specialist
• Strong understanding of digital marketing, content marketing and social media
• Knowledge of any of the Adobe products will be considered an advantage
• Very good level of English
• Strong verbal and written communication skills
• Excellent analytical and project management skills
• An ability to multitask and perform under tight deadlines

We Offer

• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia, very pleasant working conditions
• Career development within the organization in Bulgaria and abroad

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.
If you want to exercise any of your rights or have any questions or concerns, please email us here:
Only short-listed candidates will be contacted for an interview.

Sports Analyst

We offer you a fresh start to your career. The role involves analyzing and interpreting huge volumes of sports market data. You will be fully trained by our great team professionals.

Responsibilities

• Data collection, processing and monitoring of data;
• Data integrity analysis, sourcing of new data;
• Issue resolution and content control.

Requirements

• Degree in a numerically based or quantitative subject (Mathematics, Statistics, Engineering, Physics, etc.);
• Knowledge of forecasting models including the use of statistical methods will be an advantage;
• Positive ‘can-do’ attitude.

Education and experience

• Good level and range of computer skills;
• Good verbal and written English language skills.

We Offer

• Working hours, organized in shifts;
• Excellent remuneration package and social benefits;
• Dynamic and multi-cultural working environment;
• Top location in central Sofia, very pleasant working conditions;
• Career development within the organization in Bulgaria and abroad.

Please send your application in English. Attaching a portfolio of previous projects is highly recommended.

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.

Only short-listed candidates will be contacted for an interview.

Customer Support with English Language

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Customer Support with English Language

Responsibilities

• Communication with customers using inbound and outbound chat and email;
• Provide excellent support and customer care services;
• Answering customer queries in timely and professional manner;
• Creating content for site;
• Adhere to high company standards for quality, accuracy, thoroughness, timeliness and consistency in customer care;

Requirements

• Higher education - English Philology;
• Fluent spoken and written English;
• Previous customer support experience is a must;
• Excellent communication and interpersonal skills;
• Excellent computer literacy;
• Pro-active, Ethics, Team work and Positive attitude;
• Eager to grow with a team;
• Professional attitude and orientation to details;

We Offer

• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia, very pleasant working conditions
• Career development within the organization

Please send your application in English.

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.

Only short-listed candidates will be contacted for an interview.

Human Resources Specialist

Publix Ltd is a young and fast-growing company that provides wide range of shared and outsourcing services to its clients. With more than 150 motivated and passionate employees, we succeeded to build a solid professional ground and we are quickly expanding our operations. We believe our employees are our most valuable asset. With us you can find great career opportunities and variety of trainings. Publix Ltd also offers friendly working atmosphere, in-house sport tournaments, different activities, and knowledge-sharing initiatives.

Since we are constantly growing, we are looking to hire

Human Resources Specialist

Responsibilities

• Organize and actively participate in the hiring process – coordinate job posts, review resumes, interview candidates, perform reference checks
• Prepare or update employment records related to hiring, transferring, promoting, and terminating
• Ensure hire paperwork is completed and processes in accordance with Bulgarian law
• Explain HR policies, procedures, laws, and standards to new and existing employees
• Inform job candidates of duties, responsibilities, benefits, schedules, working conditions, etc.
• Prepare regular reports to management
• Process all personnel action forms and ensuring proper approval

Requirements

• University degree, preferably in the HR field
• Proficiency in English
• At least 3 years of professional experience in the HR field
• Good communication and presentation skills
• Confidentiality and loyalty
• Skills for working with people

We Offer

• Excellent remuneration package and social benefits
• Dynamic and multi-cultural working environment
• Top location in central Sofia, very pleasant working conditions
• Career development within the organization

Please send your application in English.

All documents will be treated in the strictest confidentiality. Please note that inclusion of photo in the CVs in not a condition for their reviewing thereto.

The provision of personal data hereby is voluntary, their processing, use in the selection and storage process will be in full compliance with the Personal Data Protection Act. Publix Ltd, as a Data Processor, ensures complete protection of the personal data you provide as well as compliance with Regulation (EC) 2016/679 (the General Data Protection Regulation). Publix Ltd. takes the responsibility to handle, use and store your personal data, ensuring its protection in secret from the third parties. Publix Ltd. will not deliver your personal data to third party beside when it is required by statutory provision of law.
Only short-listed candidates will be contacted for an interview.